Frequently Asked Questions

Lotus Jewelers has gained immense popularity for a myriad of reasons. Foremost among these is our commitment to crafting exquisite jewelry that elegantly encapsulates personal stories and milestones. With every piece of jewelry, we aim to weave a narrative of love, joy, and personal achievement. Our seasoned jewelers ensure each piece is meticulously crafted, reflecting our dedication to quality and artistry.

We attribute our popularity also to the unique blend of traditional and contemporary jewelry we offer, catering to a wide spectrum of customer tastes and preferences. Moreover, we maintain strict ethical standards, from sourcing our precious gemstones to manufacturing processes, ensuring our jewelry is not just stunning but also responsibly crafted. As we continue our journey, we remain steadfast in our commitment to delivering unrivaled service and jewelry that leaves an enduring imprint on our customers' hearts.

At Lotus Jewelers, we deeply respect your privacy and have a comprehensive policy to protect your personal information. We collect and use your data only for defined purposes, either with your explicit consent or as required by law, and retain it only as long as necessary. Our collection methods are lawful and fair, ensuring that the information we use is relevant, accurate, and up-to-date. Your personal data is safeguarded with stringent security measures to prevent unauthorized access or misuse. Our commitment to transparency means we strive to keep you informed about our data management policies and practices, all in an effort to uphold the highest standard of confidentiality and respect for your privacy.

1. Terms

By accessing this website, you are agreeing to be bound by this website's Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Lotus Jewelers website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

1. modify or copy the materials;

2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

3. attempt to decompile or reverse engineer any software contained on Mark Patterson, Inc.’s website;

4. remove any copyright or other proprietary notations from the materials; or

5. transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Lotus Jewelers at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

3. Disclaimer

The materials on Lotus Jewelers website are provided “as is.” Lotus Jewelers makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Lotus Jewelers does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Lotus Jewelers or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption), arising out of the use or inability to use the materials on Lotus Jewelers’s Internet site, even if Lotus Jewelers or a Lotus Jewelers authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Lotus Jewelers website could include technical, typographical, or photographic errors. Lotus Jewelers does not warrant that any of the materials on its website are accurate, complete, or current. Lotus Jewelers may make changes to the materials contained on its website at any time without notice. Lotus Jewelers does not, however, make any commitment to update the materials.

6. Links

Lotus Jewelers has not reviewed all the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Lotus Jewelers of the site. Use of any such linked website is at the user’s own risk.

7. Site Terms of Use Modifications

Lotus Jewelers may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Lotus Jewelers’s website shall be governed by the laws of the State of Colorado, without regard to its conflict of law provisions. General Terms and Conditions applicable to use of a Web Site.

Purchasing Eligibility

Individuals who have reached the age of majority (eighteen in most states), (b) have the legal capacity to enter into contracts and (c) are citizens of or residents living in the continental United States of America, Alaska, Hawaii or the District of Columbia may order products. If you are under the age of majority or otherwise cannot lawfully enter into a contract, you must have your parent or guardian place an order on your behalf and thereby assent to these Conditions of Sale. Any orders placed in violation of this provision shall be null and void.

Prices, Tax and Shipping

All prices shown on the product are in U.S. Dollars.

Lotus Jewelers reserves the right to modify prices and delivery costs at any time without prior notice.

Shipping, including insurance, is complimentary for purchases over $500.

The actual sales tax associated with your purchase will be calculated at the time when you order.

Payment by Credit Card

Lotus Jewelers accepts the following credit cards: Visa, MasterCard, American Express, and Discover.

When ordering on the Platform, you will need to enter your payment details on the appropriate form.

All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Lotus Jewelers, you will need to contact your card issuer directly to solve this problem, and Lotus Jewelers will not be liable for any delay or non-delivery.

To process your order, we may perform security checks on your credit card. The full amount of your purchase will be blocked on your credit card until your order is approved by Lotus Jewelers, and your credit card will be charged the applicable purchase price once your order has shipped. By submitting an offer to purchase, you expressly authorize Lotus Jewelers to perform such security checks, where Lotus Jewelers Inc deems necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit card number, to authenticate your identity, to validate your credit card, to obtain a credit card authorization and to authorize individual purchase transactions.

Although we will implement appropriate measures to protect your personal information, we cannot guarantee the security of the data you transmit; any transmission is at your own risk, and we cannot be held liable. For more information about how we use and protect your information, please view our Privacy Policy.

Lotus Jewelers is prohibited under U.S. law from making sales of its goods to individuals or companies designated on the Office of Foreign Assets Controls (“OFAC”) Specially Designated Nationals (“SDN”) List.

At Lotus Jewelers, we are always eager to connect with our customers. Whether you have queries about our collection, require assistance with custom designs, or have any other questions, our dedicated team is here to help. We invite you to reach us via email, phone, or our contact form located on our website. You can also make an appointment and visit our storefront.

Phone: (303) 703-4700

Email: [email protected]

Address:

1745 Shea Center Dr., Ste. 400
Highlands Ranch, CO 80129

We are committed to providing timely and exceptional service to cater to all your needs. We look forward to assisting you in your journey to discover the perfect piece of jewelry that tells your unique story.